OPC releases finding on Bell’s use of DPI

Today, the Privacy Commissioner issued its response to CIPPIC’s privacy complaint against Bell’s use of deep packet inspection equipment for the purpose of traffic management.  The Commissioner held that Bell must amend its privacy policy in order to clarify precisely what uses it is making of personal information collected through its DPI with particular attention to whether it is sharing that information with affiliates, agents and suppliers.  More importantly, the Commissioner found that, before using its DPI for behavioural targeting advertising purposes, Bell must add explicit notice that it intends to do so.

•    CIPPIC’s Initial Complaint
     o    Supplement 1
     o    Supplement 2
•    OPC’s Report of Findings