Ticketmaster changes policies as a result of CIPPIC complaint

The Office of the Privacy Commissioner of Canada (OPCC) today issued its findings on CIPPIC's November 2005 complaint against Ticketmaster.  The OPCC found that CIPPIC's allegations regarding lack of openness and consent were well-founded, and that as a result, Ticketmaster had changed its policies and practices so as to comply with the law and respect customer privacy.