Ticketmaster found in breach of privacy laws

The Alberta Privacy Commissioner has issued a decision finding that Ticketmaster's policy of sharing customer information with event providers for secondary marketing purposes, without meaningful consent, violated Alberta privacy laws. The Commissioner also found that Ticketmaster's privacy policy was far too complex and ambiguous. In response to the Commissioner's investigation, Ticketmaster changed its policy for Canadian customers: unless customers have explicitly agreed to marketing from event providers, their information will not be used for that purpose.  The Privacy Commissioner of Canada is expected to release her decision shortly on a similar complaint about Ticketmaster filed by CIPPIC in November 2005.