CIPPIC lodges complaints against SonyBMG with Canadian authorities

CIPPIC today filed complaints with seven governmental authorities in Canada about SonyBMG's CD "rootkit" technology, which infected thousands of Canadian consumers' computers. In its settlement of Canadian class action lawsuits regarding this fiasco, Sony BMG has refused to provide Canadians with the same basic consumer protections that it granted Americans in parallel class actions south of the border. Sony BMG has justified this refusal in part on the absence of Canadian regulatory action. CIPPIC has responded by asking competition, consumer protection, and privacy authorities in Canada to investigate the matter. News Release Complaint to Competition Bureau Complaint to Ontario Consumer Services Bureau Complaint to Quebec Office de la Protection du Consommateur Complaint to B.C. Consumer Protection Authority Complaint to Privacy Commissioner of Canada Complaint to Privacy Commissioner of B.C. Complaint to Privacy Commissioner of Alberta